sbarrack Posted July 22, 2002 Report Share Posted July 22, 2002 i just bought and installed a seagate tapestor travan portable usb 20 gb stt6201u with the included retrospect express backup (seagate express) v5.6.132 on windows xp professional. i downloaded the new 3.0 drivers from the dantz website. this dual p3 1.13ghz 640mram workstation is used at home for asp.net development. iis was installed with the defaults and only serves a few text book example pages locally to itself. there are no other usb devices. every morning (10am) after retrospect express runs its unattended incremental backups at 2 am, i find retrospect express hung at the same place. the backup dialog states "building snapshot..." and the file specified is "iis metabase". is anyone familiar with this problem? thanks. -stan barrack. Link to comment Share on other sites More sharing options...
ChuckS Posted August 7, 2002 Report Share Posted August 7, 2002 Unfortunately, this isn't a familiar one. Does the Task Manager indicate that Express is no longer responding? Is there any HD activity? Link to comment Share on other sites More sharing options...
sbarrack Posted August 7, 2002 Author Report Share Posted August 7, 2002 i tracked the issue to the zone alarm firewall software. my zone alarm prevents many system level operations like windows update (downloads fine, but prevents install), displaying of file properties, and now building the iis snapshot. thanks for the reply. Link to comment Share on other sites More sharing options...
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