Jump to content

Product questions: No Outlook or SQL recovery


k1200st58

Recommended Posts

Hi Everyone, sorry in advance for length of this post!

 

I lost 1 of 2 drives on RAID 0 and obviously my system tanked. I've replaced with 4 drives on RAID 0+1 and don't want to ever go through this again.

 

Fortunately, I did an entire drive backup 2 weeks before I lost the drive. Needless to say, I was extremely nervous about going through Retrospect's process since it was untested for me.

 

First issue is I was able to use the manufacturer's CD (btw, they used Ghost) and got the system back to where it was when I bought it 1.5 years ago.

 

In Retrospect, I was unable to point to the catalog, as it was lost. The videos on the website are great, and I finally figured out that I could re-create it. That process took 2 hours for 130 GB--not bad.

 

With the catalog back in place, I began the restore. It freaked me out a little that it just did it without creating a boot CD like Ghost does. I couldn't imagine how Retrospect could handle concurrency and other issues. However, after about 2.5 hours it was completed.

 

My first scare came when I was prompted towards the latter part of the restore to insert the Windows XP sp2 CD because a file had been changed. I think I correctly summarized that in the end, Retrospect knew what it was doing and that maybe it was a timing problem. I cancelled this prompt and took the plunge on the reboot. Did I do the right thing?

 

Second scare, I got a blue screen on the first reboot. After rebooting again in Safe Mode, letting the system come up, poking around a little bit, I then exited and rebooted again.

 

I was relieved to get to a password prompt...and when the system finished booting, my desktop was remarkably intact. Icons had their respective logos and it was positioned the way I like to arrange them.

 

I began to verify the integrity of the system. Word, Excel, MS Visual Studio, Fireworks came up without a hitch. Wow!

 

However, I noticed two things that are wrong and that leads to my issues:

 

1. MS Outlook is prompting me for the outlook.pst file. I cannot located it, nor can I do a catalog scan in the backup set. Am I totally hosed on this issue? Does Retrospect not handle even a basic file backup of the PST file? What do I need to do to get past this prompt? Outlook will not come up without a PST file???

 

2. SQL Server 2005 Express (part of MS Visual Studio) is not working although the database files are located in the directlry. I subsequently discovered that I am unable to start the SQL Server service. I'm getting a 17113 error in the event log. Again, am I hosed on this or has anyone run into this issue before? Do I just re-install MS Visual Studio and SQL Express 2005?

 

3. Are there any other things I need to be concerned about? I'm still checking the integrity of all my applications, etc. Some helpful hints (or point me to a KB article) would be greatly appreciated.

 

I'm beginning to see that the Retrospect Express version I got with my Western Digital external backup drive is not able to handle the full range of services I need. Does the Retrospect Pro version handle Outlook (client) and SQL Server 2005 (Express)?

 

Despite these issues, I couldn't believe how smoothly and quickly Retrospect worked. I am very impressed with the training tutorials on the site as well.

 

Thanks for your help,

Scott

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...