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Retrospect Express HD - screen sticks on updating status - help


Pete131270

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I recently bought a Western Digital My Book Premium ES - complete with Retrospect Express HD. I get an error whenever retrospect launches - saying 'updating status'

 

I have looked at the EMC website and at various forums - I can't find anything that works. Please help.

 

I am running Vista - it is up to date

I have checked that I am on the latest Retrospect

I have deleted and re-installed retrospect

 

I'm now stuck!

 

Help

 

I have contacted Western Digital and EMC - but 5 days later - no response!!!!

 

mad.gif

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