Keith.Pocock Posted May 25, 2007 Report Share Posted May 25, 2007 I have v7.5.387 installed on Vista x64 Ultimate. I am getting errors with Open file backups. In the Retrospect log I get this: Quote: + Executing Immediate Backup at 25/05/2007 13:48 To Backup Set OpenFileTest... Can't use Open File Backup option for Outlook on Personal (E:), error -1017 (insufficient permissions) - 25/05/2007 13:48:11: Copying Outlook on Personal (E:) MapError: unknown Windows error 193 GetSpecialFolderPath: SHGetPathFromIDList(32,821) failed MapError: unknown Windows error 193 GetSpecialFolderPath: SHGetPathFromIDList(32,822) failed MapError: unknown Windows error 193 GetSpecialFolderPath: SHGetPathFromIDList(32,823) failed File "E:\Data Files\Outlook\Personal Mail.pst": can't read, error -1111 (locked range conflict) MapError: unknown Windows error 193 GetSpecialFolderPath: SHGetPathFromIDList(32,821) failed MapError: unknown Windows error 193 GetSpecialFolderPath: SHGetPathFromIDList(32,822) failed MapError: unknown Windows error 193 GetSpecialFolderPath: SHGetPathFromIDList(32,823) failed 25/05/2007 13:48:13: Snapshot stored, 6 KB 25/05/2007 13:48:14: 1 execution errors Remaining: 1 files, 164.8 MB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:00:03 (00:00:02 idle/loading/preparing) I notice the comment about Insufficient Permissions, but I am running this interactively while logged on with Administrator priviledges. In the Windows Event Log (Application) I get two errors, firstly: Quote: Volume Shadow Copy Service error: The VSS Coordinator class is not registered. This may be caused due to a setup failure or as a result of an application's installer or uninstaller. Operation: Instantiating VSS server Followed by: Quote: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154. Operation: Instantiating VSS server Any ideas what the problem might be? thanks in advance. Link to comment Share on other sites More sharing options...
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