bkbs Posted April 13, 2007 Report Share Posted April 13, 2007 Retrospect has been running a scripted backup of my local C and F drives for many months without problems. (only recent change apart from Windows Updates is AVG Internet Security, installed 8th April). On that that nights backup there were 640 errors reported, 6 when copying drive C (one 1017, one 1101, three winerr 55 error 1102's and a 1102 without the winerr bit!) The others were all error 1101's when comparing. The following night's backup produced 1047 errors, 3 when copying (a 1017, and 2 1102's) and again a raft of 1101 errors when comparing. There were two errors in the system event log 'VolSnap' event 12 and event 25, event 12 had the text:- "The shadow copy of volume C: became low on diff area space before it was properly installed". Last night 11,324 errors!!. winerr 55 error 1102: unknown Windows error -1,102, winerr -1101, error -1001. Anyone give me a clue as to what might be going on? Link to comment Share on other sites More sharing options...
AmyJ Posted April 16, 2007 Report Share Posted April 16, 2007 The errors you are getting are related to the Volume Shadow Service (VSS). This is a Microsoft service that Retrospect calls to backup open files. You should consult the Microsoft Knowledgebase for troubleshooting VSS errors. Link to comment Share on other sites More sharing options...
bkbs Posted April 16, 2007 Author Report Share Posted April 16, 2007 Thanks, I know it is, but the only references I can find to it on the Microsoft knowledgebase refer to Windows Server O/S's not XP, that's why I posted here just in case any other Retrospect users had the problem - or better still a solution! Link to comment Share on other sites More sharing options...
mlts22 Posted April 17, 2007 Report Share Posted April 17, 2007 I'd check the disk space of the drive to make sure its not full. The snapshot function does save some invisible log files onto the drive. You might also consider running a chkdsk on the drive by telling the computer as an administrator to run it on next reboot (for example on the command line, typing in chkdsk c: /f) then rebooting. Assuming the drive isn't near full, this should fix the problem, as I encountered similar issues at a client site. Link to comment Share on other sites More sharing options...
bkbs Posted April 18, 2007 Author Report Share Posted April 18, 2007 Drive is nowhere near full (only app. 50%). Ran a chkdsk/f this am so will see if tonights backup any different - over 12,000 errors last night! Think this has something to do with Microsoft knowledge base article 'Shadow copies disappear following defrag' since the problem started after a defrag that was aborted. Trouble is all the Microsoft article refers to is Server 2003 not XP. Link to comment Share on other sites More sharing options...
bkbs Posted April 19, 2007 Author Report Share Posted April 19, 2007 After running chkdsk/f only 2 errors this morning - "cannot perform open file backup on C: insufficient permissions (1017)" "cannot perform open file backup on F: insufficient permissions (1017)" Also the same VolSnap errors in the system event log. Any ideas anyone? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.