Ongoing Retrospect/OS X server Problem

[johnweber06]

We have OS X server running on a MDD. 2 gigs of memory, latest version of Retrospect Server backing up to an external SATA enclosure with 2 750gb hard drives. We have been having an ongoing problem with the system, even back before we had the SATA enclosure and were using Firewire drives.

 

When the server has been running all day and Retrospect kicks in at its appointed time (9pm) it will quit while scanning the volume to back it up. We back up 4 volumes and this usually happens on the first volume. Occasionally it will get throught the first volume and quit on the second. There is no message in the finder about the quit but there is information in the Retrospect crash log (see below).

 

What is strange is that if I restart the server right before the 9pm backup time the backup will happen just fine. (there have been a few exceptions to this but very few). So this leads me to believe that it may have something to do with server operation and user access during the day filling memory or causing some other problem. I have tested this with different memory so it is not the memory. The machine even has a new Mother board so it can't be a problem with that. I am at my wits end on this one. I have tried everything I know to try. Any suggestions would be greatly appreciated. I am pasting in the crash log from Retrospect in case of any of these entries mean anything to anyone.

 

Host Name: macserver

Date/Time: 2006-12-27 22:32:59.394 -0500

OS Version: 10.4.8 (Build 8L127)

Report Version: 4

 

Command: Retrospect

Path: /Applications/Retrospect 6.1/Retrospect/Contents/MacOS/AuthenticateUser.app/Contents/MacOS/../../../Retrospect

Parent: launchd [1]

 

Version: 6.1.126 (6.0)

Build Version: ???

Project Name: ???

Source Version: ???

 

PID: 330

Thread: 0

 

Exception: EXC_BAD_ACCESS (0x0001)

Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

 

Thread 0 Crashed:

0 Retrospect 0x004596cc 0x405000 + 345804

1 Retrospect 0x005373dc 0x405000 + 1254364

2 Retrospect 0x004356f4 0x405000 + 198388

3 Retrospect 0x00426aa0 0x405000 + 137888

4 Retrospect 0x005ff648 0x405000 + 2074184

5 Retrospect 0x0043ce24 0x405000 + 228900

6 Retrospect 0x00603b24 0x405000 + 2091812

7 Retrospect 0x0043ce24 0x405000 + 228900

8 Retrospect 0x005ffadc 0x405000 + 2075356

9 Retrospect 0x004629b4 0x405000 + 383412

10 Retrospect 0x00462bb0 0x405000 + 383920

11 Retrospect 0x006000f4 0x405000 + 2076916

12 Retrospect 0x0043ce24 0x405000 + 228900

13 Retrospect 0x0050c99c 0x405000 + 1079708

14 Retrospect 0x0043ce24 0x405000 + 228900

15 Retrospect 0x0050e4cc 0x405000 + 1086668

16 Retrospect 0x0043ce24 0x405000 + 228900

17 Retrospect 0x00515e84 0x405000 + 1117828

18 Retrospect 0x004629b4 0x405000 + 383412

19 Retrospect 0x00462bb0 0x405000 + 383920

20 Retrospect 0x004629b4 0x405000 + 383412

21 Retrospect 0x00462bb0 0x405000 + 383920

22 Retrospect 0x00515f48 0x405000 + 1118024

23 Retrospect 0x004629b4 0x405000 + 383412

24 Retrospect 0x00462bb0 0x405000 + 383920

 

Thread 1:

0 libSystem.B.dylib 0x900059ec syscall + 12

1 com.apple.OpenTransport 0x9a3af5a0 BSD_waitevent + 44

2 com.apple.OpenTransport 0x9a3b4360 CarbonSelectThreadFunc + 176

3 libSystem.B.dylib 0x9002b508 _pthread_body + 96

 

Thread 2:

0 libSystem.B.dylib 0x9002bbc8 semaphore_wait_signal_trap + 8

1 libSystem.B.dylib 0x900306ac pthread_cond_wait + 480

2 com.apple.OpenTransport 0x9a3afe94 CarbonOperationThreadFunc + 80

3 libSystem.B.dylib 0x9002b508 _pthread_body + 96

 

Thread 0 crashed with PPC Thread State 64:

srr0: 0x00000000004596cc srr1: 0x000000000200d030 vrsave: 0x0000000000000000

cr: 0x24004222 xer: 0x0000000000000000 lr: 0x0000000000459be0 ctr: 0x0000000090b954a4

r0: 0x0000000000000000 r1: 0x00000000bfffb790 r2: 0x00000000000ce000 r3: 0x0000000000000400

r4: 0x0000000001899e71 r5: 0x00000000bfffb82a r6: 0x00000000ffffffff r7: 0x0000000000000000

r8: 0x0000000000000030 r9: 0x000000000000099c r10: 0x0000000000000060 r11: 0x0000000001800000

r12: 0x00000000a0b91908 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000

r16: 0x00000000000dc4b8 r17: 0x0000000000015128 r18: 0x0000000000358cc0 r19: 0x0000000000000277

r20: 0x0000000000000000 r21: 0x00000000002fe55c r22: 0x00000000bfffb920 r23: 0x000000000043596a

r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x0000000000405000 r27: 0x00000000bfffb846

r28: 0x0000000000000001 r29: 0x0000000000435956 r30: 0x0000000000000005 r31: 0x0000000001899e77

 

Binary Images Description:

0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp

0x27f000 - 0x2ce3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc

0x2e7c00 - 0x2e998b Apple;Carbon;Networking PEF binary: Apple;Carbon;Networking

0x30f5a0 - 0x30f652 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation

0x30fd60 - 0x30fdd7 CFMPriv_System PEF binary: CFMPriv_System

0x310080 - 0x310150 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound

0x3101d0 - 0x3102a3 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels

0x310380 - 0x31043b CFMPriv_Help PEF binary: CFMPriv_Help

0x310440 - 0x31050a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox

0x310590 - 0x310666 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering

0x3106e0 - 0x3107b3 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture

0x310840 - 0x310925 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices

0x3109a0 - 0x310a76 CFMPriv_OpenScripting?MacBLib PEF binary: CFMPriv_OpenScripting?MacBLib

0x310b50 - 0x310c0e CFMPriv_Print PEF binary: CFMPriv_Print

0x310c30 - 0x310cfd CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI

0x310d80 - 0x310e62 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition

0x310ee0 - 0x310fb3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore

0x311030 - 0x311103 CFMPriv_OSServices PEF binary: CFMPriv_OSServices

0x3111e0 - 0x3112a2 CFMPriv_AE PEF binary: CFMPriv_AE

0x3112b0 - 0x311375 CFMPriv_ATS PEF binary: CFMPriv_ATS

0x3113f0 - 0x3114c7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync

0x311550 - 0x311633 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent

0x3116b0 - 0x31178a CFMPriv_HIServices PEF binary: CFMPriv_HIServices

0x311800 - 0x3118e0 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis

0x311970 - 0x311a56 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices

0x311b30 - 0x311c07 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore

0x311c10 - 0x311cd2 CFMPriv_QD PEF binary: CFMPriv_QD

0x311dd0 - 0x311eb9 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis

0x405000 - 0x739cd2 Retrospect PEF binary: Retrospect

0x73a000 - 0x741fff Device_Access Device_Access version 1.0.107 (1.0.107) /Applications/Retrospect 6.1/Retrospect/Contents/MacOS/Device_Access.bundle/Contents/MacOS/Device_Access

0x56a8000 - 0x56e7fff com.apple.QuickTimeFireWireDV.component 7.1.3 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV

0x56f2000 - 0x576bfff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo

0x576f000 - 0x58000fc rdu{ PEF binary: rdu{

0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld

0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib

0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib

0x9021b000 - 0x90268fff com.apple.CoreText 1.0.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText

0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x90373000 - 0x9072dfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib

0x90a3a000 - 0x90abefff libobjc.A.dylib /usr/lib/libobjc.A.dylib

0x90ae8000 - 0x90b5afff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib

0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices

0x90f90000 - 0x90fd1fff com.apple.CFNetwork 4.0 (129.18) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore

0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit

0x910d5000 - 0x910fefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

0x9110f000 - 0x9111dfff libz.1.dylib /usr/lib/libz.1.dylib

0x91120000 - 0x912dbfff com.apple.security 4.5 (28992) /System/Library/Frameworks/Security.framework/Versions/A/Security

0x913d9000 - 0x913e2fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x913e9000 - 0x91411fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

0x91424000 - 0x9142ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib

0x91434000 - 0x9143cfff libbsm.dylib /usr/lib/libbsm.dylib

0x91440000 - 0x914bbfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x914f8000 - 0x914f8fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x914fa000 - 0x91532fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE

0x9154d000 - 0x9161afff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync

0x9166f000 - 0x91700fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x91747000 - 0x917fefff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD

0x9183b000 - 0x91899fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x918c8000 - 0x918e9fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis

0x918fd000 - 0x91922fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent

0x91935000 - 0x91977fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices

0x91993000 - 0x919a7fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x919b5000 - 0x919f7fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x91a0d000 - 0x91ad5fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib

0x91b23000 - 0x91b38fff libcups.2.dylib /usr/lib/libcups.2.dylib

0x91b3d000 - 0x91b5bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x91b61000 - 0x91bd0fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x91be7000 - 0x91bebfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x91bed000 - 0x91c4cfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib

0x91c51000 - 0x91c8efff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x91c95000 - 0x91caefff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x91cb3000 - 0x91cb6fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib

0x91cb8000 - 0x91cb8fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x91cba000 - 0x91d9ffff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

0x91da7000 - 0x91dc6fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib

0x91e32000 - 0x91ea0fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib

0x91eab000 - 0x91f40fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib

0x91f5a000 - 0x924e2fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib

0x92515000 - 0x92840fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

0x92870000 - 0x928f8fff com.apple.DesktopServices 1.3.4 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x92939000 - 0x92b64fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x92c82000 - 0x92d60fff libxml2.2.dylib /usr/lib/libxml2.2.dylib

0x92d80000 - 0x92e6efff libiconv.2.dylib /usr/lib/libiconv.2.dylib

0x92e80000 - 0x92e9efff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x92ea9000 - 0x92f03fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x92f21000 - 0x92f21fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x92f23000 - 0x92f37fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture

0x92f4f000 - 0x92f5ffff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x92f6b000 - 0x92f80fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI

0x92f92000 - 0x93019fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink

0x9302d000 - 0x93038fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help

0x93042000 - 0x9306ffff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting

0x93089000 - 0x93098fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

0x930a4000 - 0x9310afff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering

0x9313b000 - 0x9318afff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices

0x931b8000 - 0x931d5fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound

0x931e7000 - 0x931f4fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels

0x931fd000 - 0x9350afff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x93659000 - 0x93665fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x94148000 - 0x9420bfff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x9425d000 - 0x9425dfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x9425f000 - 0x94432fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x944cd000 - 0x9451dfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

0x946c1000 - 0x946d0fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib

0x946d8000 - 0x946e5fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

0x9472b000 - 0x94744fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x9474b000 - 0x94a1afff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x94add000 - 0x94b4efff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib

0x94bc1000 - 0x94be1fff libmx.A.dylib /usr/lib/libmx.A.dylib

0x94f49000 - 0x94f66fff libresolv.9.dylib /usr/lib/libresolv.9.dylib

0x96f54000 - 0x96f73fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x97779000 - 0x97786fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x98ba1000 - 0x99558fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents

0x9977f000 - 0x99783fff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264

0x99785000 - 0x99869fff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH264.altivec

0x999b5000 - 0x99a7cfff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4

0x9a3ad000 - 0x9a3cbfff com.apple.OpenTransport 2.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport

[rhwalker]

Nothing jumps out at me after looking at this panic. We've never seen this behavior on our Xserve G5 running 10.4.8 Server and Retrospect 6.1.126. You don't say what RDU you have, but that shouldn't matter for this.

 

Configuration questions, because your details aren't complete: You say you back up 4 volumes, and you back up to an external SATA enclosure with two SATA drives. What interface drives these 6 drives? What type of drives/interface are the (presumably internal) 4 volumes that are backed up? Any oddness such as RAID? If so, whose RAID, what RAID level? If Apple's RAID, and if this machine was brought forward from 10.3.x, did you do a convertraid to bring it up to the new style? Was this a clean install of 10.4.x brought forward to 10.4.8, or was this a 10.3.x that was updated?

 

If the identical problem happened before the external SATA enclosure, it probably isn't those drives or that interface. If your "reboot before backup" always succeeds, then it doesn't sound like a power line issue that would be cured by UPS.

 

A comment, if you've got 6 drives (4 active volumes), and if your load is even moderate, 2 GB is a tad short on the memory.

 

The MDD doesn't have ECC memory, so we really can't say that there isn't a memory problem, only that two sets of memory behave the same. There's the remote possibility that you replaced marginal memory with marginal memory, same remote possibility with the motherboard. But let's assume that isn't the problem.

 

You don't say which 10.4.8 Server you are running - there are two versions out there, the PPC version (which we have) and the Universal Binary version (which I understand has very different AFP services, with many fixes to avoid crashing of AFP under load).

 

Only a couple of questions I could ask:

(1) you don't happen to have Spotlight indexing turned on for your server, do you? That's been known to cause issues.

 

(2) how many files is Retrospect trying to index? If it's a huge amount, maybe there is some issue with Carbon apps and limited amount of memory.

 

Something you might try:

split the disks into two subvolumes, see what happens if you try to back up a smaller set for indexing.

 

If the problem happened before, and you are not running Universal Binary OS X Server, and if your AFP load is high, it's possible that you are hitting the PPC AFP issues that Nigel Kiersten has discussed on afp548.com and the macos-x-server list. Sadly, the only solution if that's the case is to get a copy of 10.4.7 Universal Binary Server, wipe and install, bring forward to 10.4.8 Server.

 

Russ

[johnweber06]

Russ thanks for the reply.

 

We are backing up 3 Apple software RAIDS and the boot drive. I just checked. Two of the RAIDs were brought forward from 10.3 so the are type 1 RAIDS. One was created recently, so it is type 2.

 

I think Spotlight may be running. What is the best way to turn it off.

 

I have done extensive testing on the hardware and memory so I don't think it is that. It is definitely PPC 10.4.8 server. I was going to try backing up a smaller selection of files next to see if that made a differnece. All three of the raids have quite a number of files (1.5 million at least) so that might have something to do with it.

 

If I need to get a copy of 10.4.7 universal how do I go about doing that?

 

Thanks for your help.

[rhwalker]

Quote:

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I think Spotlight may be running. What is the best way to turn it off.

 

---

man mdutil

 

Show status of Spotlight on a volume:

mdutil -s volumename

 

Turn Spotlight indexing off on a volume

mdutil -i off volumename

 

Quote:

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If I need to get a copy of 10.4.7 universal how do I go about doing that?

 

---

 

There's only a few ways I know because that's not the version that is sold in the stores.

 

(1) twist the arm of your Apple rep, explain the issues, etc. Your PPC OS X Server S/N will work.

(2) borrow a copy from someone with a new Intel Server. Your PPC OS X Server S/N will work.

(3) be a member of the Developer seeding program. Your PPC OS X Server S/N will work.

 

Nigel Kiersten discusses it on AFP548.com and in the macos-x-server list. See the archives.

 

Russ