find and retrieve a file

[Fermanides]

This is my first post as I am new to this site. My search for a remedy to my problem failed to produce any results – most likely due to my inexperience on this forum and with the product itself.

 

Here is what I want to do: I wish to retrieve an older version of a backed-up MS Word file, and I do not know how to do this. I have tried several times only to get absolutely

nowhere.

 

Is there anyone on this board who could teach me with “baby steps” instructions on how to accomplish this task?

 

Here is what I have: Using Retrospect 6.5 Express to backup nightly to an external Western Digital external Hard Drive. My computer has Windows XP Home Edition with SP2

 

Thanks in advance for any assistance. Johnny

[yingqing]

Hi John,

 

How was the MS word file which you want to retrieve backed up, by backup method or duplicate method? And by what version of Retrospect?

 

If it was backed up by backup method:

 

a. If you can see the backup set which the MS Word file is backed up to with your current Retrospect Express6.5, you can use the normal restore procedure to retrieve this file from backup set.

 

b. If you can not see the backup set with your current Retrospect Express, you'd better rebuild the catalog file of this backup set by choosing the Tools>Repair Catalog from the navigate bar. After that, Retroepct will recognise the backup set and then you can do the normal restore.

 

For how to do a normal restore, please refre to http://kb.dantz.com/article.asp?article=1118&p=2 (From Page52)

For how to rebuild a catalog file, please refer to http://kb.dantz.com/article.asp?article=1118&p=2 (From Page117)

 

Thanks.

Yingqing