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Retrospect Express HD Doesn't Finish Loading


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When I try running Retrospect Express HD, the window that never completes opening says:

"Welcome to Retrospect Express HD for the Maxtor One Touch

Updating status...


0 restore points available"


I am using version 1.0.196 Retrospect Express HD and prior to today it has worked. I use it to duplicate only and when the software finishes loading there should be a "Duplicate Now" button to press.


I tried running "repair" but still have the same problem. Can anyone suggest:

1) What I can do to get it going again?

2) What programs need to be msconfig on the Startup Tab? There are 3 items there but I would like to disable anything not necessary to run the program.

3) If I have to uninstall/reinstall, how can I save my "Duplicate Now" settings?


Thanks in Advance.

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