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locked range conflict, but...

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I'm having problems backing up both Quickbook files and Outlook pst's. The problem is actually on the client end, in that when the applications get shut down, they are remaining "connected" to the data files (control alt delete reveals Qbw32 running, etc). So I get error 1111 - locked range conflict.


Any ideas what is causing these apps to remain partially open? (Yes, it's Windows 98).

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