Screen Viewing Problem with 5.6

[GSConsulting]

We have the problem where the Retrospect screen is unreadable when an unattended script starts executing. Is there a fix to this problem short of upgrading to 6.5? Is it even fixed in 6.5?

 

Thanks!

 

Greg Stewart for the MN Association for the Education of Young Children

[AmyJ]

This problem should be resolved with Retrospect 6.5, which no longer requires changes to the Retrospect Launcher service in order to supply credentials to network volumes. Permissions are now configured within the application itself. Trial editions are available:

 

http://www.dantz.com/products/business.html

 

You should set the Retrospect Launcher service back to log on as the Local System account before using 6.5.

 

With Retrospect 5.6 and Windows XP, you'll need to change the Retrospect Launcher service back to Local System account to avoid screen changes.