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retro finds tape drive but is always showing busy against device

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What can i do??????

auto backup has worked for months and then stopped....replaced tape drive sony ait35 ide...backup worked for a couple of days and now doin same thing.

retrospect shoes tape under device as busy even when no tape in drive...

backup will not start because retro says pending....


no error messages


im gettin a headache worrying about this...

anyone out there had this prob ??????




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Try disabling the Windows class driver for the device in the Device Manager. If you still see busy:


Was ASPI installed correctly? Run ASPICHK (in the Retrospect Program Files

folder) to make sure ASPI is "green" and all components are at version 4.60. If not, try a reinstall (ASPIINST.exe). If you still have problems, consult the Retrospect User's Guide or Adaptec's website.


Is this Windows NT or 2000? If so, enable NT SCSI Passthrough to bypass ASPI: From the Retrospect Directory hit Ctrl-Alt-P-P. Under "Execution," check "Enable NT SCSI Passthrough." Click OK. Quit and relaunch.


If you still don't have any luck, I'd recommend the following hardware troubleshooting steps.


Update the driver software for your SCSI card(s) at their manufacturers' websites.


Next, do you have any other SCSI devices connected to this computer besides the tape drive? If so, disconnect them, terminate the drive, and try again.


Then, have you tried another cable from the computer to the (isolated) drive? Another terminator? If you haven't tried both of these, do so.


If you've done all of these steps with no results, try the drive connected to another computer.

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