alecdryden Posted January 11, 2003 Report Share Posted January 11, 2003 NT 4.0 sp6; Retrospect Version 5.5.144 , seagate STT-20000A travan tape drive (ATAPI), aspi check utility reports aspi installed and working (version 4.60(1021) Drive is not found by Retrospect in the configure tab. Ideas? Thanks, Alec Link to comment Share on other sites More sharing options...
AmyJ Posted January 13, 2003 Report Share Posted January 13, 2003 How does the computer see the drive through the tape drive control panel? Link to comment Share on other sites More sharing options...
alecdryden Posted January 13, 2003 Author Report Share Posted January 13, 2003 thanks for responding, It is identified as a device w/ correct brand and model under drivers it indicates a IDE (QIC-157) tape drive which is started under tape properties, device type as scsi tape, device map tape0 with the status showing as "The device is working properly" Under settings, target id is 1, logical unit number is 0, name is atapi, scsi port 0, bus number 0 Thanks, Alec Link to comment Share on other sites More sharing options...
AmyJ Posted January 14, 2003 Report Share Posted January 14, 2003 Is the drive seen at all in Configure > Devices > Environment? Link to comment Share on other sites More sharing options...
alecdryden Posted January 14, 2003 Author Report Share Posted January 14, 2003 Drive not seen at all. Thanks, Alec Link to comment Share on other sites More sharing options...
awnews Posted January 14, 2003 Report Share Posted January 14, 2003 Have you tried using NT Passthru (CTRL-ALT-P-P then Execution tab) for Retrospect instead of ASPI? Can you see the drives then? I had a heck of a time recently helping a friend out by installing a new harddrive and CDRW for use with Nero and Retrospect6 (the later already on his W2K system for backups to a network harddrive). I won't go into all the details, but during debug I tried updating ASPI to the latest Adaptec version (4.71.2) but Nero and RP6 then wouldn't see all the drives (could see CDRW and second drive, both on a Promise expansion IDE card, but not the mb IDE boot HD or CD drive). I tried putting RP6 in NT Passthru at which point the W2K system would reboot/crash during a device scan. I eventually removed ASPI entirely (renamed the four ASPI files [.DLLs, .SYS, .EXE] and reboot). At that point RP6 defaulted to NT Passthru and could see all drives (Devices->Environment). And Nero seems to be using a local copy of a very old WINASPI32.DLL file and is working OK. I also recently debugged an XP system with RP6 & Nero & a SCSI card where an older version of ASPI had to be present (for the SCSI card & scanner software) but I had to disable Nero's private copy. Other combos led to assorted failures, freezes and reboots. RP6 worked OK with old or new ASPI or in NT Passthru. I've since decided that ASPI is the spawn of the devil and should be purged from the universe... Link to comment Share on other sites More sharing options...
AmyJ Posted January 14, 2003 Report Share Posted January 14, 2003 Try the following: - Temporarily remove the following files: Config55.dat Config55.bak from the Retrospect program folder. Re-launch and enter your license code. - Disable the Windows Class Driver for the device - Make sure Retrospect was installed while logged in as Administrator - Try the drive on another computer with Retrospect Link to comment Share on other sites More sharing options...
alecdryden Posted January 21, 2003 Author Report Share Posted January 21, 2003 Thanks to Amy and GoAWest. Amy, removing the Config55 files did not help, thank you for you continued efforts. GoAWest, the nt pass thru worked. Thanks, Alec Link to comment Share on other sites More sharing options...
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