localmagic Posted February 19, 2002 Report Share Posted February 19, 2002 Hi all, I'm a consultant eval'ing Retrospect for a client, and so I am trying out the network version on my home lan. I set up a W98 PIII-450 as the server, and installed clients on several other windows machines on an Ethernet lan. The server has an old HP/Colorado TR-4 travan drive on it. Anytime I try to do fairly large backups (multi-tape), the server machines hangs (DOS-dead) when trying to use the second tape. I insert it, it is recognized, and it asks permission to erase. It tells me the proposed name (e.g., 2-BLUE), and begins erasing. I check a few minutes later, and the machine is hung. It seems to do this even if the tape was previously erased and named appropriately with Retrospect. The tapes and drive worked fine last week with Colorado Backup. Initially I suspected a bad tape, and so I have tried about a half a dozen now. It seems to fail whether I do a direct backup or use the backup server. Sometimes it is successful, but I usually find that on subsequent backups I get an "out of sync" catalog error. I am unable to fix this error by the repair menu, or by erasing the tape and retrying. Any ideas or guidance on what I should do or try next? many thanks! steve Quote Link to comment Share on other sites More sharing options...
KingMongo Posted February 19, 2002 Report Share Posted February 19, 2002 Hi, Have you checked the firmware version on your tape drive(s)? Also, the version of Retrospect & its drivers could be an issue. Retrospect's KnowledgeBase points to SCSI communication problems as being the golden fleece of all fix-its, but I would start with firmware & drivers. Quote Link to comment Share on other sites More sharing options...
localmagic Posted February 21, 2002 Author Report Share Posted February 21, 2002 Wow! Direct Hit! I updated the tape drive firmware to 2.8 (from 2.3), and it has been magically whirring through tapes for two days now. Thanks so much! steve Quote Link to comment Share on other sites More sharing options...
KingMongo Posted February 22, 2002 Report Share Posted February 22, 2002 You can send $95.00 to... Glad it worked! Quote Link to comment Share on other sites More sharing options...
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