Retrospect Client keeps turning itself off

[Christiaan]

My logs keep telling me they can't access some machines and when I go to the machines in question more often than not Retrospect Client appears to have shut itself off. Any ideas on how to stop this from happening?

 

Mac OS X Server 10.4.5

Mac OS X 10.4.4

Restropect 6.1.126

Restrospect Client 6.1.107

[CallMeDave]

There are multiple threads here on the Forum about this, so the first thing you should do is search for other users' reports.

 

There is some outstanding issue about the client process (pitond) actually crashing (and leaving behind a crash log). This issue remaines unexplained to us on the Forum.

 

There have also been users who move the client application, which prevents the client process from launching on startup. So the second thing you should do is test one of these machines and confirm that after a restart, the pitond process has launched correctly.

 

Dave

[Christiaan]

Yeah apologies for not searching. Been on forums all day and plain forgot. Thanks for tips.

[Christiaan]

Can someone point me to the 'multiple threads' on the forum about this problem? Having trouble with the search tool. Thanks.

[twickland]

Try these:

 

Retro Client 6.0.110 keeps turning itself off

Restarting turns off Retrospect Client

 

For more, try searching this forum (Retrospect 6.x Desktop, Workgroup and Server) using the keyword search terms client +turns +off with a date range newer than, say, 1 year.

[Christiaan]

Thanks.