Restrospect not searching for tapes in quantum library.

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I'm performing a restore that requires a few different tapes, the tapes are loaded into the quantum library which Restrospect can see, I've refreshed the environment but all of the tapes are greyed out, a few that I know have tapes in them say (Unknown) or empty and no matter what I do Restrospect will not take control of the library and switch tapes to find what it needs. In the log I'm seeing this over and over:

        

Quote

 

[*] devctrlrDevLogin: no login, refnum 0x204f       

[*] devctrlrInstMake: unavailable refnum 0x204f         

[*] devctrlrDevLogin: no login, refnum 0x2082         

[*] devctrlrInstMake: unavailable refnum 0x2082         

[*] devctrlrDevLogin: no login, refnum 0x2082       

 

  Is there a communication issue I need to address? If I manually move the required tape into the drive restrospect will restore from that tape accordingly but will then just stop when it needs the next one and I have to move it manually by using the deck. 

 

I'm on Restrospect 18.5.3.142 on  Windows 10 Pro version 22H2

 

If any other information would be helpful please let me know.