cslloyd Posted November 23, 2004 Report Share Posted November 23, 2004 I get the subject error when I try to back up either from a Run file or Immediate. I am running OS X 10.3.6 and Retrospect version 6.0.204 and updated driver version 6.0.103. I have read all the forum input so far and no help. I ran DiskWarrior on my boot drive and on the Maxtor external drive I am using for back up. I also ran the Apple Repair disk utility and still get same error. I purchased the Maxtor with Retrospect software then added the client software to back up my PC running XP. I have had several sessions of successful backups then this error occurred. I don't know what else to try. Charles Lloyd Link to comment Share on other sites More sharing options...
cslloyd Posted November 23, 2004 Author Report Share Posted November 23, 2004 OK, so I have to answer my own question. After trying all the above I called support and read some more in the Help file. I re-downloaded the software and installed it and that didn't do it so I trashed the Preferences folder in ~/Library/Preferences/Retrospect and re-started Retrospect. That finally corrected the error. But then I had to reconfigure my Backup scripts and re-login to my PC. When I tried to log in it said I had the wrong PW. So I contacted Support again and they said to re-install the Client software in the PC and reset the PW. I did this but it wouldn't work until I rebooted my Mac server machine. Finally I'm back to square one. In the process I was given my software Key which I needed for the re-install process and I have now saved in it Documents along with the software. I now know how to re-acquire the basic software from the Internet and re-set the PW on the client machine, so at least I have gained all that. It only took me about 18 hours of flailing around to get back to normal operations. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.