Praxis_Tech Posted June 5, 2002 Report Share Posted June 5, 2002 I have been getting the "Hardware Error" problem and Retrospect will not allow me to eject the tape magazine from the tape drive. Specs: Compaq TSL-9000 "COMPAQ 12/24 GB DAT 8 AL" tape drive on a Compaq Proliant 1600 Server running NT 4.0 SP6 Any help would be greatly apreciated. Thanks, Praxis_Tech. Link to comment Share on other sites More sharing options...
AmyJ Posted June 5, 2002 Report Share Posted June 5, 2002 Can you eject the magazine outside of Retrospect through the user interface on the loader itself? Link to comment Share on other sites More sharing options...
Praxis_Tech Posted June 5, 2002 Author Report Share Posted June 5, 2002 No. It is just stuck and it reads that there is an error, but there is no way for me to take out the Magazine. Do you know of a Force Eject for this specific Tape Drive. Compaq 12/24GB DAT Link to comment Share on other sites More sharing options...
AmyJ Posted June 5, 2002 Report Share Posted June 5, 2002 If the magazine is stuck and cannot be ejected through the loader itself, you will need to contact the manufacturer of your autoloader. This is actually a device issue, rather then a software issue. I know of no way to force the magazine to eject - the Tech Support team for your autoloader are better equiped to answer this question. Link to comment Share on other sites More sharing options...
Praxis_Tech Posted June 5, 2002 Author Report Share Posted June 5, 2002 Thanks. I will try that and will let you know what Compaq tells me. Just incase you ever or anyone gets this same problem. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.