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Error -645 when opening 2.5 Retrospect HD using Windows XP


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Please can anyone help?


I get this error when opening Retrospect HD



Normal backup using DirectBackup at 17/12/2012 22:34

Can't access Backup Set RestorePoint, error -645 (chunk file damaged during save)

17/12/2012 22:34:57: Execution incomplete


Cannot get rid of this error!


I am a novice when it comes to computers, so please go easy with me!

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This knowledge base article talks about error -645: http://kb.retrospect.com/articles/en_US/Retrospect_Article/Windows-Internal-Consistency-Check-and-Configuration-Errors/?q=645&l=en_US&fs=Search&pn=1


If you have additional questions, please contact Support. Thanks.


That didn't help much, tried to follow that lot, looked at Tools/ but no repair option, so I cannot fix this, I will probably end up chucking this Iomega out and buying something more reliable, unless someone knows a fix?


Thanks for reply


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