Assertion failure at "elem.cpp-1131"

[JohnW]

Running Single Server 7.7.620 under Win 7 Pro 32bit. I have been successfully running Retrospect SS for several years. This error is now reported for each disk based backup script I run. Disk space is available with hundreds of GB unused. I have rebuilt the catalogs from disk. I re-installed using the "Modify" option and rebooted.

 

Scripts are working for the file based backups -- what I use to backup the backups to separate disks.

 

I have inserted the last entry in "assert_log.utx" and attached the entire file.

 

 

 

 

Thread ID: 00001200, Name: Main thread

 

EAX:0022C350 CS:001B EIP:77917094 EFlags:00000246

EBX:00000000 SS:0023 ESP:0022C998 EBP: 0022C9B4

ECX:00000008 DS:0023 ESI:0022CA04 FS: 003B

EDX:00000018 ES:0023 EDI:0022CDA8 GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00046094 22CA04 0 0 0 3BDE10 22CA20 6065A40F 22CA04

bdrock20.dll UGetMessage +25 22CA04 0 0 0 3B6B80 0 370000 3BE288

meson.dll WinMsgBlocker::BlockForMsg +2F 22D06C 22CD3C 0 0 0 4E 0 22D018

meson.dll msgHelper +1EB 3BDE10 1 22D434 22D6F8 0 427BCC0 0 3BDE10

meson.dll doTask +246 'Msg ' 60638BD0 0 0 3BDE10 1 22D434 22D6F8

meson.dll TThread::TaskCall +85 3BDE10 'Msg ' 60638BD0 3BDE10 1 22D434 22D6F8 0

meson.dll TThread::MsgBlock +96 'Msg ' 22D6A4 6064E646 22DCE8 6064E646 'LopT' 3BDE10 0

meson.dll msgInTask +11 22DCE8 6064E646 'LopT' 3BDE10 0 0 22E348 6068099C

meson.dll doTask +246 'MsgT' 60639CB0 0 0 22DCE8 6064E646 'LopT' 3BDE10

meson.dll TThread::TaskCall +85 3BDE10 'MsgT' 60639CB0 22DCE8 6064E646 'LopT' 3BDE10 0

meson.dll loopInTask +27 'LopT' 3BDE10 0 0 22E348 6068099C 0 22DD80

meson.dll doTask +246 'LopT' 60639C80 0 0 'LopT' 3BDE10 0 0

meson.dll TThread::TaskCall +85 3BDE10 'LopT' 60639C80 'LopT' 3BDE10 0 0 22E348

meson.dll TThread::MsgLoop +45 'LopT' 22E354 6064E646 60637E00 0 B 22E9A4 6064E646

meson.dll mesonGoLoop +14 60637E00 0 B 22E9A4 6064E646 0 22FEF8 6112CCF4

meson.dll doTask +246 'Task' 6062FCE0 0 0 60637E00 0 B 22E9A4

meson.dll TThread::TaskCall +85 3BDE10 'Task' 6062FCE0 60637E00 0 B 22E9A4 6064E646

meson.dll mesonGo +135 0 22FEF8 6112CCF4 0 0 0 0 73B000D8

meson.dll doTask +246 'Prog' 6062FBA0 0 0 0 22FEF8 6112CCF4 0

meson.dll TThread::TaskCall +85 3BDE10 'Prog' 6062FBA0 0 22FEF8 6112CCF4 0 0

meson.dll Meson +2C 0 0 0 0 73B000D8 0 800000 9

Retrospect.exe _WinMain +664 61100000 0 372332 A 90546B1F 0 0 7FFDF000

Retrospect.exe ___tmainCRTStartup +140 7FFDF000 22FFD4 7793377B 7FFDF000 7525857F 0 0 7FFDF000

kernel32.dll 0001:0004dd6c 7FFDF000 7525857F 0 0 7FFDF000 0 0 0

ntdll.dll 0001:0006277b

ntdll.dll 0001:0006274e

assert_log.zip

[bobbodavis]

getting the same here, but running Win Server 2003 x64. Actually, checked through my logs and this pops up a bunch!!! Mine occured when trying to transfer snapshots from one set to another. I already recreated both catalog files with no issues. Just prior to this error, I tried the same thing and got a "memutil_win.cpp-63" error doing the exact same thing (that error was supposedly fixed in a previous release, 7.7 533 (http://kb.roxio.com/search.aspx?URL=/content/000151RT&PARAMS=set-locale=en) but does not seem to be the case)

 

 

OS: Windows Server 2003 R2 version 5.2 (build 3790), Service Pack 2, (64 bit)

Application: C:\Program Files\Retrospect\Retrospect 7.7\Retrospect.exe, version 7.7.620

Exception occurred on 6/7/2012 at 4:24:36 PM

Error info: Assertion failure at "elem.cpp-1131"

Exception code: E0000000 ASSERTION

Fault address: 77D4DD50 0001:0000CD50 kernel32.dll

 

 

Thread ID: 00000BEC, Name: Immediate execution thread

 

RAX:0000000009212548 CS:0033 RIP:0000000077D4DD50 EFlags:00000202

RBX:0000000000000000 SS:002B RSP:0000000009212550 RBP: 0000000000000000

RCX:0000000009212070 DS:002B RSI:00000000002E0031 FS: 0053

RDX:00000000000000D0 ES:002B RDI:00000000002E0031 GS: 002B

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

kernel32.dll 0001:0000cd50 0 9212690 0 2E0031 E06D7363 0 0 4

MSVCR80.dll 0001:0003a164 0 0 0 -2 92118D0 9212448 2E0031 6007A166

bdrock20.dll DebugHandler::Throw +54 60111E20 E0000000 1 1 9212730 0 2E0031 6009ABBE

bdrock20.dll assertLog +46 E0000000 1 9212730 2E0031 'oitressA' 'ruliaf n' 'le" ta e' '1-ppc.me'

bdrock20.dll Debug +6E 600C39A8 46B 2E0031 8DE3 6F9DD60 60003DE0 0 0

bdrock20.dll ElementSpace::LmGet +9F 0 0 9212C00 6006BCF4 6F74E00 208 2E0031 -2

bdrock20.dll ElemMultiSpace::LmmGet +70 6FE60C0 2E0031 0 2 0 0 0 3

PCVOL.DLL PCTree::TMakePath +204 700B540 5724AC1C 9213430 6 0 71F9E00 A800 A63

meson.dll ModuleData::calldirect +144 6F9DD60 60A16380 6F9DD60 2E0031 9213430 6 0 71F9E00

PCVOL.DLL PCTree::THashLoad +974 6F9DD60 6F796C0 70920D0 7092000 40 100E 9214848 9215F10

meson.dll ModuleData::send_v +D36 6F9DD60 39619837 9214040 0 0 0 4CCC920 6F71690

meson.dll ModuleData::implementMsg +54F 6F9DD60 6F71690 606435D0 1 61381470 39619837 6F796C0 70920D0

tree.dll Tree::THashLoad +18D6 6F9DD60 0 70920D0 9214850 40 100E 9214848 9215F10

storsets.dll ArcCatalog::arcDoMatch +200E 6F29D80 6F9DD60 4 4246 6F8F8B0 9217920 0 0

storsets.dll ArcCatalog::RMatch +65B 6F29D80 6F9DD60 4 4246 0 0 0 0

meson.dll ModuleData::send_v +D36 6F29D80 F8361336 92180B0 600C9FD0 0 0 9217DE0 0

meson.dll ModuleData::implementMsg +54F 6F29D80 6F71690 606435D0 1 7FDF10 F8361336 6F9DD60 4

storsets.dll ArcCatalog::RMatch +2EF 6F29D80 6F9DD60 4 4246 0 0 0 0

enginehi.dll Exsp::exspGetSnapTree +12E 6FEC020 4246 921A4A0 4 4 0 1 649CD08

enginehi.dll Exsp::ExecBegin +E1E 6FEC020 4FE3150 600629B3 1C 0 0 0 600C9FD0

meson.dll ModuleData::send_v +D36 6FEC020 1B59023B 921D6B0 0 921D6B0 41F6FEC2 7F01 6066B087

meson.dll ModuleData::send +34 6FEC020 1B59023B 4FE3150 600629B3 1C 0 0 0

meson.dll doTask +597 'ExOp' 0 6FEC020 1B59023B 4FE3150 600629B3 1C 0

meson.dll TThread::TaskSend +151 6F71690 'ExOp' 6FEC020 1B59023B 4FE3150 600629B3 1C 0

enginehi.dll Exec::execDoRun +214 6FEC020 0 0 0 6008C7E1 6F71690 60244BBC 6FEC020

meson.dll doTask +363 'EScr' 602CBEB0 0 0 6FEC020 1 1 60382DA8

meson.dll TThread::TaskCall +14D 6F71690 'EScr' 602CBEB0 6FEC020 1 1 60382DA8 6008C7E1

enginehi.dll Exec::ExecRun +174 6FEC020 60382DA8 46B000 6F71690 0 6FEC020 606435D0 -2

meson.dll ModuleData::send_v +D36 6FEC020 CAECDE16 921F1C0 0 0 2 206 77EF5A91

meson.dll ModuleData::implementMsg +54F 6FEC020 6F71690 606435D0 1 602CC130 CAECDE16 60382DA8 46B000

enginehi.dll Exec::ExecRun +146 6FEC020 0 921F128 0 6C984B0 16A1E 1 0

enginehi.dll execIStartThreadProc +1D2 542B10 7C692A8 1 4F76410 116F8 6C984B0 16A1E 1

meson.dll doTask +363 'Task' 602D28F0 0 0 542B10 7C692A8 1 4F76410

meson.dll TThread::TaskCall +14D 6F71690 'Task' 602D28F0 542B10 7C692A8 1 4F76410 116F8

meson.dll modThreadRoot +1D5 7C68B00 28A64E0 28A64E0 2DEBCE0 78133810 78133894 781E95C0 28A64E0

MSVCR80.dll 0001:000027d7 781E95C0 28A64E0 0 0 28A64E0 77D6B71A 77D6B6E0 0

MSVCR80.dll 0001:00002894 77D6B6E0 0 0 921FFA8 0 0 0 0

kernel32.dll 0001:0002a71a 0 0 0 0 0 0 0 0

 

 

Thread ID: 00000F04, Name: devScanThread

 

RAX:0000000000000006 CS:0033 RIP:0000000077C43D9A EFlags:00000246

RBX:000000000E61D040 SS:002B RSP:000000000E61CFA8 RBP: 0000000000000000

RCX:000000000E61DD40 DS:0000 RSI:000000000E61DA68 FS: 0000

RDX:000000006064A090 ES:0000 RDI:000000000E61D280 GS: 0000