djfrederi Posted April 28, 2012 Report Share Posted April 28, 2012 I purchased, downloaded and installed Retrospect Professional 7.7 for Windows and was reading the User's Guide Addendum. There I read that I could download an image of the Recrospect Emergency Recovery CD that comes with the box version: "Retail versions of Retrospect 7.7 include a Retrospect Emergency Recovery CD that will boot most Windows computers running XP/2003 or later to speed their recovery from a non-bootable state, such as after a hard drive failure. If you purchased an electronic version of Retrospect, an image of the CD can be downloaded from the Retrospect web site with the entry of a valid license code." I clicked on the link (http://www.retrospect.com) and searched high-and-low for the download site for the recovery cd but was unable to find it. I did find some links to now defunct Roxio web sites but they didn't help a whole lot. Does anybody know wherethe download site for the Retrospect Emergency Recovery CD is? Thanks for any help! 1 Quote Link to comment Share on other sites More sharing options...
djfrederi Posted April 28, 2012 Author Report Share Posted April 28, 2012 Okay, I went and read more of the documentation and in the "Retrospect Read Me.htm" document they had included the link - http://www.retrospect.com/bmr. At this site they asked for my license code and then allowed me to download retro_emergency_recovery_cd-en.exe, but they didn't tell me what to do with it. Do I copy this executable to a CD and then use it to boot a computer that has a hard-drive crash? Or do I need to run this executable on a working computer to uncompress the files that really belong on the Emergency Recovery CD and then copy them to the Emergency CD? Any help would be greatly appreciated - Thanks! Quote Link to comment Share on other sites More sharing options...
MichaelRCaditz Posted April 30, 2012 Report Share Posted April 30, 2012 Using the file you downloaded, you have to make a bootable CD. Then you start the computer with the failed drive from that CD. Quote Link to comment Share on other sites More sharing options...
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