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"Help" icons not showing, only place holders


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The Retrospect Express 7.5 Help windows do not display icons on my computer. Only graphic image place holders are shown. The computer is a Gateway GT5098E computer (AMD Athlon 64 X2 processor 3800+, 1GB RAM) running Windows XP Media Center Edition. How can I get the Help screens to show the actual icon graphics?

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I need HELP also!


I have the same problem!



I called Customer Service/Support earlier today. They said they will look in to the problem.

Not exactly what I was looking for in the way of Help.


They suggested that I call Westen Digital, which came with RE. I have a new WD My Book Pro Edition.


EMC said I would hve to pay about $40 for EMC support.

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