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Long idle times / no backup


bwillis

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Looking for assistance with a Seagate USB Travan drive running Retrospect Express 5.15. Seagate has already replaced the drive itself under warranty since that was the original assumption as to what was going on, but the new drive is having the same problem.

 

 

 

When a scheduled backup occurs, no data is backed up, and the drive sits in an idle state until the job is manually aborted.

 

 

 

Normal backup using EasyScript Backup at 5/24/2002 10:00 PM

 

To backup set Backup Set E...

 

 

 

- 5/24/2002 10:00:11 PM: Copying Drive C (C:)

 

5/28/2002 6:52:25 AM: Execution stopped by operator

 

Remaining: 12790 files, 545.8 MB

 

Completed: 0 files, zero KB

 

Performance: 0.0 MB/minute

 

Duration: 3 08:52:14 (3 08:52:12 idle/loading/preparing)

 

 

 

Quit at 5/28/2002 6:54 AM

 

 

 

+ Retrospect Express version 5.15

 

Automatically launched at 5/28/2002 10:00 PM

 

 

 

+ Normal backup using EasyScript Backup at 5/28/2002 10:00 PM

 

To backup set Backup Set B...

 

 

 

- 5/28/2002 10:00:11 PM: Copying Drive C (C:)

 

5/29/2002 8:16:33 AM: Execution stopped by operator

 

Remaining: 12003 files, 555.8 MB

 

Completed: 0 files, zero KB

 

Performance: 0.0 MB/minute

 

Duration: 10:16:22 (10:16:20 idle/loading/preparing)

 

 

 

Any suggestions would be greatly appreciated.

 

 

 

Thanks,

 

Brian Willis

 

Computer Operations Manager

 

Technology Services Group, Inc.

 

(859) 282-4030 x102

 

bwillis@technogrp.com

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