Jump to content

Unable to Reinstall Retrospect Express to Restore


JohnD1

Recommended Posts

I was backing up today and the machine (Windows 2000 Pro SP 3) hung up. It would not restart (got a stop error), so I re-installed Win 2000. Now I can't get the Retrospect Express 1.0 to re-install to let me restore.

 

The Maxtor One Touch software loads OK but ends with a 1628 error. The Retrospect Express install fails with a 1603 as it tries to install the Microsoft.Net Framework.

 

I had previously installed the Retrospect/Maxtor One Touch software on this same drive, but re-installed as the new install of Win 2000 didn't see it. Is this a Win NT access problem?

 

Any ideas?

 

I have already gone the InstallShield route but the installer file I downloaded InstMsiW tells me it is already there when I try to install it.

Link to comment
Share on other sites

Hello JohnD1.

 

Error 1603 is not a retrospect error, but an installer error, as you have found.

 

The problem is some issue with you OS.

 

Did you also re-install SP 3?

 

The only other thing I can suggest is to do a search on micrsofts website for for this error 1603, which i have started for you. See the link below

 

http://search.microsoft.com/results.aspx?mkt=en-US&q=1603&first=11&FORM=PNME

 

Thanks,

RetroRespect

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...