JohnD1 Posted June 19, 2006 Report Share Posted June 19, 2006 I was backing up today and the machine (Windows 2000 Pro SP 3) hung up. It would not restart (got a stop error), so I re-installed Win 2000. Now I can't get the Retrospect Express 1.0 to re-install to let me restore. The Maxtor One Touch software loads OK but ends with a 1628 error. The Retrospect Express install fails with a 1603 as it tries to install the Microsoft.Net Framework. I had previously installed the Retrospect/Maxtor One Touch software on this same drive, but re-installed as the new install of Win 2000 didn't see it. Is this a Win NT access problem? Any ideas? I have already gone the InstallShield route but the installer file I downloaded InstMsiW tells me it is already there when I try to install it. Link to comment Share on other sites More sharing options...
David777 Posted June 19, 2006 Report Share Posted June 19, 2006 Hello JohnD1. Error 1603 is not a retrospect error, but an installer error, as you have found. The problem is some issue with you OS. Did you also re-install SP 3? The only other thing I can suggest is to do a search on micrsofts website for for this error 1603, which i have started for you. See the link below http://search.microsoft.com/results.aspx?mkt=en-US&q=1603&first=11&FORM=PNME Thanks, RetroRespect Link to comment Share on other sites More sharing options...
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