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Error 215 media loading


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I instelled retrospect 7 two weeks ago and I'm still having problem. If I take an erased cd-rw to make an automate backup, it usaually works fine. But if I use a cd-rw that was already use with retrospect for my recycle backup, I receive the error 215 media loading and I need to cancel the job because it never finish. I didn't find any interesting topic in the knowledge base.

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