sdc Posted May 19, 2002 Report Share Posted May 19, 2002 Has anyone had any luck with a Hp-cd writer 8230e that shows up as 8290 drive on Windows XP professional? The last time I demoed Retrospect Express, it locked up or posted errors while "backing up". I really need to be able to backup my computer, but I don't want to go by this product and find I still need to by a new drive for drive image backup. Link to comment Share on other sites More sharing options...
AmyJ Posted May 20, 2002 Report Share Posted May 20, 2002 The 8230 and 8290 are currently unsupported by Retrospect. Dantz goes through a rigorous qualification process with every drive we test. This means that not every drive will be qualified and we can never guarantee that a particular device will be supported. Some drives do not get qualified ever, and some take 6 months to a year to get support. We have no way of telling if a drive will be supported or not at this moment. Drives are qualified based on the internal hardware. Keep an eye on the list. We are continually adding support for new drives. www.dantz.com/hardware Link to comment Share on other sites More sharing options...
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