Device Drivers

[dplunz]

My RE has never worked properly. I got it about a week ago and this is the problem. When I go to execute an immediate backup and hit the really execute box OK. it says that no storage devices found. I am trying to use a CDRW drive.

 

My CD Burner is ACER CRW 84321A ATAPI 8x4x32. I should say that I have not been able to get any backup software to work. When I was trying to use EZ CD creator I kept getting a blue screen error when windows 98 SE was starting up that said.

 

Windows

 

The 32 Bit device driver CDRPW (01) + 0000AD23 has attempted to use a system

 

service which is not loaded. It may be possible to continue normally.

 

I have a Dell V400c Celeron 400Mhz and have 288Mb of RAM. I use Hotburn Pro V2 for normal burning uses.

 

After checking the help section in the user's manual for RE, I thought that maybe it's an inappropriate device driver that is loading.

 

 

 

I am having a problem because my backup software Retrospect Express is not

 

able to load its' own device driver because some other software is

 

inappropriately loading a device driver. In my search for a good backup

 

software, I installed and uninstalled lots of software. At the moment, as

 

far as I can tell, I only have Retrospect and Hotburn Pro V2 installed. How do I determine what

 

device drivers are being loaded and which ones I need or want.

 

 

 

Dave