bmenking Posted April 14, 2005 Report Share Posted April 14, 2005 Granted I haven't spent a awful long time searching but I wish Retrospect would produce an end user quick reference that I could print out for my client users to preclude some of the common questions that arise. Currently, I have to one-on-one with each user I install the software for and many times get interrupted with questions during the day. (Not that I mind questions, but they really could be answered with documentation) Some questions I am asked frequently: I'm working and don't like the backup/defer prompt. How do I schedule...? How do I keep my personal files from getting backed up? (private files/folders) What is this thing you're installing? What does it do? (a brief description of proactive backups would be nice) I let it backup when I'm working but it really slows down my machine. What can be done about this? (give more priority to user) What's this dialog about "not getting backed up in X days"? I'm sure others have heard different questions too. Once again, looking for something professional looking and brief for an end user that answers the common questions. Ben Menking IT Security Consulting Link to comment Share on other sites More sharing options...
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