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cpu usage locking at 100% when performing backup


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i am attempting to use retrospect 6.5 pro to backup my laptop to an external hard drive, but the cpu usage keeps locking at 100%. every so often it comes down from 100% but then it soon locks up again, slowing down the backup process as well as the use of my laptop generally. i am using exactly the same program/process on a second laptop (which has a slower processor speed) without any problems.


can anyone suggest what might be happening here and how i can resolve the problem?





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