fushingfeef Posted April 30, 2002 Report Share Posted April 30, 2002 I have an HP oem box with a a built in HP cd rw, running WinXP home and Retrospect 5.6. When I tap Configure>Devices I can see the cd rw, but it is dimmed, ergo not configurable. Any and all suggestions would be welcome. Link to comment Share on other sites More sharing options...
AmyJ Posted May 2, 2002 Report Share Posted May 2, 2002 Which CDRW drive are you using? You can find specific device information at: Configure > Devices > Environment Once you know which drive you have, check the Hardware Search Engine to ensure that your drive have been quailified for use with Retrospect. http://www.dantz.com/hardware Link to comment Share on other sites More sharing options...
fushingfeef Posted May 2, 2002 Author Report Share Posted May 2, 2002 If a device is not on the hcl does that mean it won't work or does it mean it might work? Link to comment Share on other sites More sharing options...
AmyJ Posted May 2, 2002 Report Share Posted May 2, 2002 That's correct. If your drive is not listed, then it is currently not qualified to work with Retrospect. Keep your eye on the list. We are continually adding support for new drives. Link to comment Share on other sites More sharing options...
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