sciascia1 Posted May 2, 2009 Report Share Posted May 2, 2009 Hi There, We're trying to get our new backup disks to work but Retrospect keeps failing after about 120MB saying the tape drive has dirty heads - anyone know a way around this? Cheers Quote Link to comment Share on other sites More sharing options...
employee5 Posted January 25, 2010 Report Share Posted January 25, 2010 I'm having the same problem as the previous poster. I'm running Retrospect 6.1.230 for Mac on a Mac OS X 10.5 trying to back up to a Western Digital 4TB MyBook drive. The backup media is formatted as Mac OS Extended Journaled. This is the first 4TB drive we've tried backing up onto. On all backup sets I've tried I get the bad media error -36 can't save catalogue or 206 drive reported a failure. I have run the Mac OS Disk Utility on Verify and Repair and it has come up with no problems. Is the disk bad or is it something with retrospect? Quote Link to comment Share on other sites More sharing options...
rhwalker Posted January 25, 2010 Report Share Posted January 25, 2010 I'm having the same problem as the previous poster. Perhaps, perhaps not. The previous poster didn't provide any configuration or version information, which is probably why no one responded. I'm running Retrospect 6.1.230 for Mac on a Mac OS X 10.5 trying to back up to a Western Digital 4TB MyBook drive. The backup media is formatted as Mac OS Extended Journaled. This is the first 4TB drive we've tried backing up onto. You provided enough information, though. Understand that Retrospect 6 is very old, and is no longer being supported. On an Intel Mac (you don't provide any information about your computer), it runs as PPC code emulated under Rosetta using the Carbon API, and there are many bugs and limitations because of that combination. I believe, however, that it's the 4 TB limit that is hitting you. Try reformatting your drive into smaller volumes, see if it works that way. Russ Quote Link to comment Share on other sites More sharing options...
employee5 Posted January 26, 2010 Report Share Posted January 26, 2010 Russ, Thank you for the insight. I'm just prepping to partition the drive now. I'll let you know how it goes. Quote Link to comment Share on other sites More sharing options...
employee5 Posted January 27, 2010 Report Share Posted January 27, 2010 It works much better. No errors when the partition size is 2TB or less. Thank you. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted January 27, 2010 Report Share Posted January 27, 2010 You are welcome, glad to help. And thank you for providing sufficient configuration information in your problem statement so that I could figure out what was happening. I wish that all posters were as complete as you were. I've stopped responding when people don't provide enough information. Russ Quote Link to comment Share on other sites More sharing options...
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