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Urgent help! trying to restoring exchange database


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Some urgent help please.

 

I had to restore EVERYTHING from backup because I lost 2 drives in a RAID 5 on my client's server.

 

Server is running Windows 2000 Server, Exchange 2000, DHCP, DNS, and its a Domain Controller.

 

I was able to restore boot drive, restore the contents of Data portion (where Exchange Data resides), restarted the server

 

I was trying to restore the Exchange Database when I got this error:

 

"Sorry, restore preparation failed, error -1 (unknown)"

 

Trying to get properties of retrospect agent got this error:

 

"Can't track volumes, error -3404 (Exchange is not running on this system)"

 

Am I missing some step here? Help please !

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I'm restoring back to the same server.

 

Backup server is 7.5.387 Multi server with ALL option packs.

 

I did volume snapshot restore to first the boot drive, then to the data drive (where exchange data lives)

 

I think I'm following the steps from User's guide.

 

I don't think Exchange Services is running.

 

How do you do database resstore from SCRATCH ?

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1) Restore the server (rebooting as necessary) - DONE

2) Turn off the Exchange Server Services

3) Delete the contents of the mdbdata folder in C:/Program Files/Exchsrvr/MDBDATA (or the folder containing your exchange databases and logs)

4) Turn on the Exchange Agent Server Services (a reboot will also turn them on in the correct order)

5) Execute the restore

 

- See the Users Guide for complete instructions.

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>1) Restore the server (rebooting as necessary) - DONE

>2) Turn off the Exchange Server Services

 

Via Services.msc?

 

>3) Delete the contents of the mdbdata folder in C:/Program Files/Exchsrvr/MDBDATA (or the folder >containing your exchange databases and logs)

 

E:\Exchsrvr/MDBDATA is empty. (should *.edb *.stm be there from E: drive volume snapshot restore? or does that come from Exchange Database restore?)

 

>4) Turn on the Exchange Agent Server Services (a reboot will also turn them on in the correct order)

 

Did that, I can try another if that helps.

 

>5) Execute the restore

 

Trying to excute the restore.

 

I'm stuck here until I can bring this up. I can be contact at (800) 929-1545. TIA

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