pbartoli Posted September 9, 2019 Report Share Posted September 9, 2019 Seems a trivial question, but I installed the Retrospect Engine for error on a client machine, how do I safely uninstall the Retrospect Engine ? Naively I tried to delete the Retrospect app in the Application folder, but I keep on seeing the Retrospect Engine icon in the Preference panel. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted September 9, 2019 Report Share Posted September 9, 2019 https://www.retrospect.com/en/documentation/user_guide/mac/management#uninstalling_retrospect Quote Link to comment Share on other sites More sharing options...
pbartoli Posted September 9, 2019 Author Report Share Posted September 9, 2019 Thanks Lennart. Citing your reference: Quote Open the Retrospect application folder and double-click the Uninstall Retrospect icon to run the uninstaller. One doubt: I do not have a "Retrospect application folder". In the Applications folder I can see just the Retrospect app, therefore where do I look for the Uninstall Retrospect icon ? Am I missing something ?? Quote Link to comment Share on other sites More sharing options...
pbartoli Posted September 9, 2019 Author Report Share Posted September 9, 2019 I think I found the solution: go to /Library/Application Support/Retrospect and manual delete the Engine. Anyway I cannot find the "uninstall Retrospect" icon as suggested in the Mac User's Guide, I suspect it's an older version setup. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted September 9, 2019 Report Share Posted September 9, 2019 20 minutes ago, pbartoli said: Anyway I cannot find the "uninstall Retrospect" icon as suggested in the Mac User's Guide Neither can I, when I look in my own folder. It seems as Retrospect needs to update its user guide. Quote Link to comment Share on other sites More sharing options...
DavidHertzberg Posted September 10, 2019 Report Share Posted September 10, 2019 (edited) On 9/9/2019 at 1:16 PM, Lennart_T said: Neither can I, when I look in my own folder. It seems as Retrospect needs to update its user guide. Lennart_T, I am shocked that you of all people would say such a thing (see the second and third paragraphs) about the UG. Since I'm sure you're just as tired as I am of dealing with the lack of UG updating, I suggest you write (which I've done) to Rod Harrison—the Chief Technology Officer of Drobo who probably now has some influence at Retrospect "Inc". If you want to impress him with a Swedish-stamped "snail-mail": Drobo Attn.: Mr. Rod Harrison, CTO 1289 Anvilwood Ave. Sunnyvale, CA 94089 USA However, if you are willing to enroll in LinkedIn—which I am not because of delete-finger tiredness—you should be able to get an e-mail address for Harrison there. P.S.: What Lennart_T and I said about the User's Guide not being updated is still valid; Nigel Smith's post below goes beyond what the UG says. Edited September 16, 2019 by DavidHertzberg Added P.S. 1 Quote Link to comment Share on other sites More sharing options...
Nigel Smith Posted September 16, 2019 Report Share Posted September 16, 2019 Open Retrospect Console, select "Preferences..." from the "Retrospect" menu, click the "Console" icon at the far-right, click "Export server installer and uninstaller...", save them where you want. Haven't actually *tried* the uninstaller myself, but see how you get on. Even if you've already manually uninstalled I suggest you give it a go in case it clears up cruft from your launchd files, logs, etc. Quote Link to comment Share on other sites More sharing options...
mvogelsanger Posted December 22, 2022 Report Share Posted December 22, 2022 On 9/16/2019 at 12:31 PM, Nigel Smith said: Open Retrospect Console, select "Preferences..." from the "Retrospect" menu, click the "Console" icon at the far-right, click "Export server installer and uninstaller...", save them where you want. Haven't actually *tried* the uninstaller myself, but see how you get on. Even if you've already manually uninstalled I suggest you give it a go in case it clears up cruft from your launchd files, logs, etc. The "engine uninstaller" removes everything. It's tedious to say the least. Quote Link to comment Share on other sites More sharing options...
Nigel Smith Posted January 4, 2023 Report Share Posted January 4, 2023 On 12/22/2022 at 1:37 PM, mvogelsanger said: The "engine uninstaller" removes everything. It's tedious to say the least. Yes, it does. What are you trying to remove, if not everything? There may be a better way. Quote Link to comment Share on other sites More sharing options...
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