henry-in-florida Posted July 16, 2014 Report Share Posted July 16, 2014 Sending a test email does not go, even after using the troubleshooting procedures in Manual. When checking the Retro log (with a higher level of logging set in "Secret Preferences" per the KB "Email Service Support", I found the following long entry (posting what seems like the relevant a snippet is attached)... necoReadData: will decrypt dataCount: 4 + padd: 28 necoIncoming: cmd = [M bytes]: 202necoWritePacket: cmd = [M bytes]: 120necoCmd: transaction 4: 'Defr' on "NSRfsCountdown"necoIncoming: cmd = [M bytes]: 300necoIncoming: cmd = [M bytes]: 203necoDispatch: transaction 4: result 0necoWritePacket: cmd = [M bytes]:necoIncoming: cmd = [M bytes]: 202necoSetRelease: unreservednecoWritePacket: cmd = [M bytes]:necoIncoming: cmd = [M bytes]: 201aesSetup: encryption not supported, inHW 0x0, version 0x0necoWritePacket: cmd = [M bytes]:necoIncoming: cmd = [M bytes]: 202necoWritePacket: cmd = [M bytes]:necoIncoming: cmd = [M bytes]: 216necoWritePacket: cmd = [M bytes]: 160soccRecv: connection closed cleanly The test email seems to take an inordinate amount of time to generate and send- about 15 minutes, while the little wheel is spinning until the RED Success message. I was unable to get a Secure message setting (per the KB) to complete, but the generic setting worked as described. Further, to cancel the test you must go to another preference screen or close Preferences. Could this be the trouble? What works for you. Quote Link to comment Share on other sites More sharing options...
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