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part of the devices not appearing anymore


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Hello,

 

We are using retrospect multiserver 7 on Windows since 2 years and afaik it always has being able to recognize and manage our tape library, (hp storageworks msl4048).

This tape library has 2 read/write heads and 48 tapes of library.

But today the display is only showing 1 head and not any library!

I tried to restart retrospect and the server, but they are still missing.

I don't think our licences would have expired ; no messages in retrospect saying so.

Any clue?

 

Thanks,

 

 

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