Support From Retrospect

[db95d7ff-f2b7-48e3-a252-48f016e6535d]

I feel like I'm missing something.

 

I need to speak with Retrospect support, but I can't work out how to get a hold of someone.

 

retrospect.com has been down for weeks.

 

Retrospect support has been removed from Roxio's site.

 

Can anyone point me in the right direction?

[Lennart_T]

retrospect.com has been down for weeks.

Not for me. It works here (and always has).

http://www.retrospect.com/support/contact

[db95d7ff-f2b7-48e3-a252-48f016e6535d]

Thanks. For some reason my ISP can't resolve www.retrospect.com, but it seems to work everywhere else.

[Kcaldera]

Thanks. For some reason my ISP can't resolve www.retrospect.com, but it seems to work everywhere else.

 

Sounds like you are having DNS issues or Proxy settings issues...

1. Does the problem only happen on one computer?

2. Does the problem only occur at one location, like work or home?

3. Can you resolve other web sites, or do they have the same issue?

4. What browser are you using?

 

Thanks

[db95d7ff-f2b7-48e3-a252-48f016e6535d]

Thanks for the help Macspt. I can fix the issue, I just wasn't expecting it to be what was stopping me from getting to the Retrospect website. I figured issues moving away from Roxio to the new domain were more likely than an issue at my ISP.