WXP SP1 Windows Firewall can prevent backups

[hchristle]

Backups do not run, if Windows Firewall is on, although Retrospect Client desktop display window indicates the backups did run.

 

Can you provide Windows Firewall configuration detials to permit Retrsopect 6.5.336 MultiServer and 6.5.132 clients to backup when the firewall is on?

 

Thanks for any assistance.

 

Henry Christle

[RonaldL]

This article will explain how to get Retrospect working with the SP2 firewall:

 

http://kb.dantz.com/article.asp?article=1109&p=2

 

You should update your version of Retrospect to 6.5.350 with Retrospect driver update 5.4.110. You should also update your client to 6.5.136. All updates can be downloaded from http://www.dantz.com/updates