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Sony autoloader will not pull blank tapes


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Sony 15-tape AIT-3 library, with bar code support. Latest rev. of Retrospect 6 on an Xserve G5 running 10.3.4. It seems that unless we go thru and actually NAME each of the blank tapes ahead of time, the unit plays dumb and gives the "I need a new blank tape" message. Once you tell it to load the first blank manually, it begins the backup and properly names the tape. But the same thing will happen again once the first tape has reached capacity and the next blank is needed. The tapes show as bar coded and blank in the Devices window...

 

 

 

What dumb thing am I missing here?

 

 

 

Thanks

 

 

 

Sam

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What dumb thing am I missing here?

 


 

I'm betting you're using an RDU later than 5.6. Don't. Anecdotal evidence suggests that the RDUs after 5.6 are broken with autoloaders. I have a Sony LIB-162 with a similar issue.

 

There is a new RDU as of last night (5.9) that is supposed to "fix" problems with autoloaders, but given the track record of Dantz fixing one thing only to break another, I'm going to wait for other brave souls to wring it out before I install it here.

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