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Open File Error and License Question


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Last night our backup failed with the error message:


Open file backup and error -3047 (disk inactivity threshold not met)


Having read the article regarding this issue is it safe to assume that the database sitting on a single partition on a RAID server can disable the "Protect Multi-Volume datasets" option?


Also, with regards to our Exchange Backup Add-on it show as 0 user, 1 available. How do I enable it?




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The multivolume data sets option applies when you have files that span two or more logical volumes. Since your RAID is seen as a single volume by the OS you can safely turn off this option.


Also make sure Anti virus scans or disk optimization is not running when the backup takes place.




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