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Maxtor One Touch - not working


melzer

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Just did a clean install of XP Home on my primary HD in Dell notebook. Previously I upgraded to 6.5 Pro (licensed) from 5.6 Express and had no problem with the Maxtor One Touch feature. One Touch will not function with the new 6.5 install.

 

I installed 6.5 clean without 1st installing the old express ver 5.6.

 

All versions are current - 6.5.350 and driver update 5.2.106.

 

I have included the log below. Please help with this problem.

 

Thank you,

 

Mel doh.gif

 

+ Retrospect version 6.5.336

Launched at 9/21/2004 8:48 PM

+ Retrospect Driver Update, version 5.2.106

Quit at 9/21/2004 8:50 PM

 

+ Retrospect version 6.5.350

Launched at 9/23/2004 9:51 PM

+ Retrospect Driver Update, version 4.9.101

+ Executing Immediate Duplicate at 9/23/2004 10:04 PM

To volume Maxtor Drive (D:)...

 

- 9/23/2004 10:04:09 PM: Copying IBM Drive (C:)

File "C:\Documents and Settings\All Users\Application Data\Retrospect\config65.dat": appears incomplete

System configuration restored, please reboot the computer.

9/23/2004 10:31:13 PM: Comparing Maxtor Drive (D:)

9/23/2004 10:57:14 PM: 1 execution errors

Completed: 36680 files, 6.2 GB

Performance: 243.4 MB/minute (243.2 copy, 243.7 compare)

Duration: 00:53:03 (00:01:00 idle/loading/preparing)

Quit at 9/24/2004 1:42 AM

 

+ Retrospect version 6.5.350

Launched at 9/24/2004 5:21 AM

+ Retrospect Driver Update, version 4.9.101

Quit at 9/24/2004 5:22 AM

 

+ Retrospect version 6.5.350

Launched at 9/24/2004 5:38 AM

+ Retrospect Driver Update, version 5.2.106

Quit at 9/24/2004 5:40 AM

 

+ Retrospect version 6.5.350

Launched at 9/24/2004 5:40 AM

+ Retrospect Driver Update, version 5.2.106

That operation was not licensed.

Quit at 9/24/2004 5:44 AM

 

+ Retrospect version 6.5.350

Launched at 9/24/2004 6:08 AM

+ Retrospect Driver Update, version 5.2.106

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