ieagleye Posted September 23, 2004 Report Posted September 23, 2004 Trouble trying to set up retrospect on Dell 8400 with Philips DVD+RW as backup destination. The DVD drive shows up on the Configure Devices window and the Configure CD/DVD Drive seems to work OK. Nevertheless, the drive still does not show up as a backup destination. Philips was the creator of CD/DVD technology and Dell the largest computer manufacturer - tell me this Philips drive used by Dell is supported by Retrospect!
natew Posted September 27, 2004 Report Posted September 27, 2004 Hi To clarify: -You start a backup -you create a new CD/DVD backup set -You run the backup Can you give some more details on what happens after that please? Thanks nate
ieagleye Posted September 28, 2004 Author Report Posted September 28, 2004 Nate, Thanks for your reply. Actually I was trying to do a Duplicate action to the DVD+RW. After posting I was able to contact Retrospect tech support who advised me that the Duplicate function can only be performed to a hard drive. However, they also told me that at this time Retrospect does not support the Phillips DVD8601 drive.
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