Jump to content

Erro 1102 drive missing/unreadable


Recommended Posts

I'm in the process of setting up my Maxtor OneTouch USB for the first time. I successfully installed the Onetouch and Retrospect 6.0 software that came with the drive. I *started* backing up and everything seemed fine. I did not complete the full backup, since I wanted to change some things. I'm not sure if the "onetouch" feature actually worked or whether I manually backed up.


I reformatted the OneTouch drive to NTFS support according to the directions in the Maxtor User Guide. Don't know if that had anything to do with my problem, which is:


When I use the OneTouch button, I get an "error -1102 drive missing/unavailable".

-Retrospect shows no backup devices available

-I can manually backup using Retrospect (is there a problem with the OneTouch canned script perhaps?)

-my computer sees the drive, and I can manually copy files to it

-I'm logged in as administrator so I should have appropriate permissions

-Using Windows XP SP-1

-I have uninstalled and re-installed the OneTouch and Retrospect software, with no change in the issue.


Thanks for your help! I'm ready to get this fixed and quit messing with it!

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...