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Single Server 6.5 Lost Settings


rayphillips

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I have Retrospect Single Server 6.5 running on Windows Server 2003 with the Open File Backup and Proactive Script add-ons.

 

Today I applied the latest two criitical updates from windowsupdate.microsoft.com, viz.

 

Security Update for Internet Explorer (KB833980)

Microsoft GDI+ Detection Tool (KB873374)

 

After rebooting and restarting Retrospect I discovered all it's settings had vanished -- it was asking for a product registration code to be entered. Luckily this time I'd backed up

 

c:\documents and settings\all users\application data\retrospect\config65.dat

c:\documents and settings\all users\application data\retrospect\config65.bak

 

but this shouldn't happen should it?

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Hi

 

Had Retrospect run and quit properly before you applied the updates? What is the create date on the folder containing the Retrospect preferences? I wonder if the updates made changes to the application data folder which caused the Retrospect folder to be deleted?

 

Thanks

Nate

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That happened to me before. What I did find out is that Retrospect saves all this information in a hidden file located here (for default install):

 

C:\Documents and Settings\All Users\Application Data\Retrospect

 

I added that to the backup routine so that it's easy to restore my scripts and settings....

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