bsfinkel Posted April 26, 2004 Report Share Posted April 26, 2004 I am using Retrospect Express 5.6.132 on my home WIndows XP Pro machine. Sometimes when I backup one of my hard drives to my Seagate STT6201U tape drive, Retrospect hangs trying to backup a file. The filename does not chamge in the backup window. When I open the Task Manager I see Retrospect using 0-7% of the CPU, so the program is doing something. The tape is not moving, and there appears to be no activity on the tape. Has anyone else experienced thiis? Is there a later version of 5.6 for WIndows? I saw a download on the Dantz web site, but there was no information as to what version was involved, so I was reluctant to run the update. TIn this state, Retrospect is only cancellable via the Task Manager, and the TM does not cancel the program completely. I can not re-start Retrospect without a reboot. Thanks. --Barry S. Finkel finkelb@acm.org Link to comment Share on other sites More sharing options...
AmyJ Posted May 6, 2004 Report Share Posted May 6, 2004 More likely it is the tape drive that is hung up, and Retrospect appears to be hung waiting for a response. Check the following link for USB troubleshooting: http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=26998 Link to comment Share on other sites More sharing options...
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