banterer Posted March 11, 2004 Report Share Posted March 11, 2004 I had a problem the other night [i did not know it was a problem until I called tech support for OWC]. I had more than 4 firewire drives on my dual G5. In any case, it seems to have corrupted some things and I would imagine that some of those things may have been some of the programs that were running at the time. I have since not been able to start Retrospect and get the error message: "Sorry, can't open the Retro.Config (5.0) file, error - 24203 (not a chunk file or badly damaged)" I was going to call Dantz tech support but it appears that you have to pay for tech support if you do not have a problem within the first 30 days. I am not sure but it at first glance it looks like one has to pay for support. Has anyone run into this before and if so, what can I do? I have tried reinstalling but it did not seem to work. I am wondering if I can/should look into uninstalling completely and then reinstalling. Thanks, Jorge Link to comment Share on other sites More sharing options...
AmyJ Posted March 11, 2004 Report Share Posted March 11, 2004 Try throwing away the Retro.Config (5.0). It's located in /Library/Preferences/Retrospect Link to comment Share on other sites More sharing options...
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