atalig Posted March 10, 2004 Report Share Posted March 10, 2004 Hello everyone, I'm receiving the following error: MapError: unknown Windows error -2,147,024,809 VssWEnumWriterMetadata: GatherWriterMetadata failed, winerr -2147024809, error -1001 Has anyone encountered this error? History: I was running Retrospect MultiServer 6.0 on a WinNT Server 4 SP6a. My project decided to upgrade WinNT Server to Windows Server 2003......now I've been receiving these type of errors when my backup scripts were running at night. My Action: I copied and saved my original config60* files under /Prog Files/Dantz/Retrospect and then I uninstalled Retrospect. I then reinstalled Retrospect; rebooted; copied back the original config60* files; and then I ran a quick backup test and I'm still receiving the same error. ============================== Thank you for any insight! Jessie Link to comment Share on other sites More sharing options...
natew Posted March 10, 2004 Report Share Posted March 10, 2004 Hi Is this affecting your backup in any way or is it just popping up in the operations log? I think this may be some extra logging that is getting through by mistake. In other words it is probably ok to ignore it. Nate Link to comment Share on other sites More sharing options...
mansnes Posted March 16, 2004 Report Share Posted March 16, 2004 I have also been getting the same error in the Operations log ever since updating to Windows Server 2003. It occurs on either Retrospect Single Server 6.0 or MultiServer 6.5. Searching Microsoft I found that that error may be the following (which makes me suspect the Retrospect error should be MAPIError): MAPI_E_INVALID_PARAMETER 80070057 -2147024809. I am running Exchange 2003 on the system with MultiServer, but not the Single Server. We haven't purchased the Exchange add on for Retrospect. I *think* the backups are all completing successfully. The error in the log appears twice for every drive that gets backed up, once at the start and again just before the snapshot stored entry. On drives that have no modified files (hence have 0 files in need of backup), the error appears only once. The Vss part of the error message had me again searching the MS Knoledge Base and I came across a few Volume Shadow Service hotfix articles (826936, 833167, 828481, 826751) all of which have been applied, but the errors still appear. {From looking for VSS KB articles, it appears that VSS, like several other components of Windows Server 2003, has some memory leaks... "Quality is job 1.1!"} -Michael. Link to comment Share on other sites More sharing options...
natew Posted March 16, 2004 Report Share Posted March 16, 2004 Hi Make sure you have Retrospect 6.5.336 or higher installed - that added a few minor fixes for Windows 2003 backup. Does this happen on client computers as well? Thanks Nate Link to comment Share on other sites More sharing options...
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