Ray Lancon Posted March 3, 2004 Report Share Posted March 3, 2004 I have version 6.0.222 OEM version express. I just purchased a Maxton 250 and your software come with it. My laptop is a CTO Pavilion zd7000 series notebook - Pentium® 4 3.06 GHZ w/HT - Microsoft®Windows® XP Pro - 1.0GB DDR SDRAM(2X512MB) - 80 GB 5400 RPM Hard Drive - 4x DVD+RW/R and CD-RW Combo Drive - 54g Wireless LAN - 17" WVA WXGA+ (1440x900) - 128MB NVIDIA® GeForce FX Go5600 The software says I have no backup medium and clearly I have a dvd/cd. 2 questions........ How do I get your software to recognize my cd which works perfectly and should I download any updates to the software? Please provide a link as to what version I should update to. I have just registered this one tonight. My main purpose for buying this hard drive was for BACKUP and I cannot seem to get it to happen. Thank you so much in advance for your assistance. Ray Lancon Advance apologies if this has been posted. I am still seaching for similar problem. Link to comment Share on other sites More sharing options...
AmyJ Posted March 3, 2004 Report Share Posted March 3, 2004 Hi Ray - Your CD/DVD combo drive may not be supported by Retrospect at this time, or it may be supported by a later version. Can you provide the make/model? You can look in Retrospect under Configure > Devices > Environment (Vender / Product) or you can look in the Windows device manager for this information. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.