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Retrospect will only run after rebooting in Diagonistic startup

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I have not been able to get retrospect 6.5 (windows xp) to run. After starting it freezes.


I tried deselecting all programs/processes in the startup and disabling system restore but no help. Finally, I booted in diagonostic startup and retrospect runs. I do not have anything special running just Norton and a few other programs


ANy ideas?

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