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error -530 when trying to add client


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I have a laptop (XP), I have installed the client, it is running, when I go to CONFIGURE>CLIENTS and click ADD, I see it in the list, but when I try to add it, I get the error -530 (backup client can't be found). The laptop does not have the firewall running. I have rebooted the laptop, checked to make sure the client is loaded and running. I can go to VOLUMES and add a volume from the laptop, it's just that I can't add it as a client.


Many thanks,



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UDP port 497 is listening or filtered.



can you clarify that statement a bit?


How about uninstalling and reinstalling the NIC? As a test can you try installing Retrospect on the XP machine to see if it can see clients?



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