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Seagate TapeStor, 20GB Travan USB, not found without administrator privileges


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I have Win 2000 Pro SP4

 

I have installed Retrospect software with the administrator account on my computer, and installed the Tapestor, and all works fine.

 

When I log with my user account, the devices manager of Retrospect don't find the Tapestor. But it is in the Devices Manager of Control Panel: Seagate STT20000A USB Device

 

When I give to my user account the administrator privileges, the devices manager of retrospect find the Tapestor.

 

How can I use Tapestor with Retrospect, without the adminstrator privileges to my user account?

 

Is it possible to post this question directly to Dantz Support Service

 

Thanks

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