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PLEASE help -- Retrospect Restore failure-----------


larn

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I am in desperate need of help as I'm at the end of my rope. I've read through an endless # of help files with no luck. confused.gif I'm worried I may have lost EVERYTHING related to my small business. . . and I'm hoping someone out there can point me in the right direction/tell me what I need to do here.

 

My hard drive failed yesterday. I replaced it with a new, clean hard drive today. I regularly backed up all my important folders on my old hard drive--and they're sitting there on my Seagate Tape that I'm looking at right now.

 

I was told, however, that in order to restore files from a tape, you need to have the catalog files that were stored on your hard drive. I no longer have that hard drive, and the catalog files are currently saved on the backup tape!!! [so I need the catalogs to restore? But they're on the tape I'm trying to restore!!]

 

Does this mean that all is lost and that there is absolutely no way to access and restore all the data I have saved on the tape onto my new hard drive??

 

I'm hoping that *someone* out there will be able to provide me with a suggestion, a piece of advice, a relevant article. . . I cannot sleep as I'm fraught with worry and I can't find the information I need anywhere. I am eagerly awaiting to hear from . . . . anyone.

 

Thank you ever so much.

 

Most sincerely,

 

-retroWorried. cryrub.gif

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PLEASE NOTE: I have tried to rebuild my catalog. . . . but no matter where I browse to on my new hard drive, my "save" options are greyed out.

 

And then if I go ahead and hit save anyway, I get a "That name is invalid for the save location" error.

 

So I'm TRYING to rebuild. .. but I either retrospect or windows will not allow me too! cryrub.gif

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Can you save documents from other programs on the hard drive? For example, go into Notepad and create a document. Can you File > Save?

 

Do you have another hard drive you can try as a Save location? A drive on your network perhaps?

 

If you install Retrospect and the Seagate drive on another computer does the problem follow?

 

If the name is excessively long, Windows may be having difficulty saving it in a folder in the Documents and Settings directory (if the file name plus path name exceeds the maximum size limit (I believe it's 250 characters), Windows will not allow the file creation. Try creating a brand new folder on the root level of your C: drive and use that as the save location.

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>Can you save documents from other programs on the hard drive?

Yes, I can.

 

 

>Do you have another hard drive you can try as a Save location? A drive on your network perhaps?

I tried them all. . .none worked. =(

 

If you install Retrospect and the Seagate drive on another computer does the problem follow?

I don't have any other computers around!! It's just my computer here! I'm not in a large corporate office, sorry!!

 

Anyway, since I had a deadline today, I ended up having to track down my old defective hard drive and manually copy files onto my new one. Took forever. . . and I never did figure out why retrospect wouldn't allow me to rebuild/recreate a catalog. Very frustrating, indeed.

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